Privacy Policy

1. Introduction

Welcome to Jord Home, accessible from https://www.jordhome.com/. This Privacy Policy outlines how we collect, use, protect, and disclose your information. By using our website, you agree to the collection and use of information in accordance with this policy.

In this privacy policy, “we” and “our” relates to Jord Home, a company registered in England and Wales. “You” and “your” relates to the natural person reading this document that is: considering purchasing, has purchased from Jord Home or is making an enquiry.

2. Information We Collect

We collect several types of information for various purposes, including:

Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include but is not limited to, product information, transactional information, fraud checking information, name, address, phone number, email address, special delivery instructions and potentially other information to ensure the successful completion of your order.

We may contact you by telephone, email or other means about your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes to the order.

Usage Data: We may also collect information on how the website is accessed and used.

3. How We Use Your Information

We use the collected information for various purposes, such as:

  • We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.
  • To provide and maintain our website.
  • To notify you about changes to our website.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our website.
  • To monitor the usage of our website.

4. Disclosure of Data

We may disclose your personal data if required by law or in response to legal and valid requests by legal authorities.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure.

We will retain the personal information you supply to us in the course of submitting an order or an enquiry, to fulfil that order, and respond to or process that enquiry.

If you place an order, we may retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.

Your information will be securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

6. Third-Party Services

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, such as the right to access, correct, or delete your personal data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be notified on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@jordhome.co.uk or call us on 02078701516.

Contact us

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